Returns Policy
At Todo Música, we want to ensure that you are completely satisfied with your purchase. If for any reason you are not satisfied, we offer a returns policy.
Returns
You can return your purchase within 14 days of delivery. To initiate the return process, please contact us at info@toddomusica.com with your order number and reason for return.
Eligibility for Returns
To be eligible for a return, the item must be:
-
In its original condition
-
Unopened and unused
-
In its original packaging
Refunds
Once we receive the returned item, we will process a refund within 5-7 business days. The refund will be issued in the original payment method.
Shipping
We strive to ship all orders within 7 business days of receipt. Once shipped, you will receive an email with tracking information.
Return Shipping
You are responsible for the cost of return shipping. We recommend using a trackable shipping method to ensure the safe return of the item.
Contact Us
If you have any questions or concerns about our Returns Policy, please contact us at:
info@toddomusica.com
Last updated: March 9, 2025